A Milestone in Quality and Excellence!
R&C Desk is Now ISO 9001:2015 Certified!

It is with immense pride and profound satisfaction that I, as CEO of R&C Desk, announce a truly landmark achievement: R&C Desk has officially achieved ISO Quality Management System (QMS) certification! This is a monumental accomplishment for our entire organization, signifying our unwavering commitment to excellence and the highest standards of quality in every aspect of what we do.

This rigorous journey began several years ago with a clear vision: to fundamentally enhance our operational procedures, streamline workflows, and ultimately, deliver an even higher level of consistent, reliable service to our valued clients and partners. We embarked on a significant transformation, systematically reviewing and refining every process. Our focus was on meticulous attention to detail, introducing efficiencies, and embracing technological advancements to simplify client interactions, accelerate document processing, and ensure the consistent delivery of high-quality, compliant services. A recent example of this commitment to continuous improvement, which many of you have already experienced, was the successful completion of our planned R&C Desk platform system update just two weeks ago, offering a new makeover and the latest improvements to enhance your experience. This kind of ongoing innovation is precisely what our ISO certification validates.

The ISO QMS certification is far more than a certificate on the wall; it’s a powerful validation of the dedication, meticulousness, and tireless work of every member of the R&C Desk team. Our team members are not just generalists; they are specialized experts in ECTN requirements for diverse African countries, possessing the granular knowledge to ensure accuracy and compliance, no matter the destination. This certification officially confirms that our robust systems—from initial quote to final validated document for ECTNs, BESC, FERI, LC, Waiver, BIETC, and CEE—adhere to internationally recognized standards for quality management. This prestigious recognition assures our clients of our continued commitment to providing exceptional, accurate, and timely service, and guarantees our partners a consistent and reliable collaboration in navigating African customs requirements.

At R&C Desk, we firmly believe that continuous improvement is the bedrock of long-term success. This ISO certification is a significant milestone, a testament to our journey so far, but it is certainly not the destination. We will continue to innovate, refine our processes, and embrace advancements. Our commitment remains unwavering: to ensure R&C Desk stays at the absolute forefront of quality and customer satisfaction in the critical field of ECTN documentation.

Thank you for being an integral part of our journey and for your continued trust. We look forward to continuing to serve you with the highest standards of quality, efficiency, and compliance.

Sincerely,

Hafedh CHERIF

CEO, R&C Desk